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- Indian Restaurants
- Sales and Book Keeping
- Delivery Tracking
- VAT Calculations
- EPoS Software
An Introduction to Kaos Systems
Kaos Systems, provide a fast and efficient way of dealing with customers and orders. It handles the calculations involved in sales (totals and change), issue receipts - these have historically been the main function of normal tills, keep track of stock levels and of course keep track of customer information.
The ability to manage stock and CRM (customer relationship management) allows Kaos systems to make a measurable difference to the bottom line. While taking order it highlights customer’s last orders so that if he wants to repeat the order it’s just one click and job done. Using Kaos saves time for both customer and restaurant.
Another example, Kaos system in restaurants, will assist in food stock management – helping to highlight stock levels of top performing products so you can ensure you have adequate supplies. At the same time, it might also show product lines that are not doing so well. Your Kaos system records a tremendous amount of information about your business – allowing you to make decisions with the benefit of the latest sales and stock information.
How Does Kaos Work?
An Kaos system comprises of computer hardware, peripherals and Kaos software ideally suited to the point of sales environment. An Kaos system can support data entry through many different devices such as computer keyboards, touchscreen monitors, online urge2eat orders and barcode scanners. Kaos systems allow a tremendous amount of flexibility to choose hardware and peripherals suited to the environment. For example, in environments with very high demands like in a supermarket – Kaos can be configured to work with multi line barcode scanners, ensuring pricing accuracy and allowing cashiers to provide fast, efficient service for customers. In other environments such as restaurants the use of touchscreen monitors and tablets to take orders on table to provide the best solution.
The other facet of Kaos systems is the Kaos software that they use. This can also be heavily customised to a variety of different environments. This allows businesses to buy Kaos systems that are suited to their business. This software can constantly be recording sales, updating stock levels, providing accurate pricing information while also helping to provide a fast and efficient service to customers. The ability to keep track of sales, taxes, stock, delivery drivers, employees records and CRM automatically, ensures that front staff can concentrate on providing the best possible customer experience.
Why Use Kaos?
Kaos software helps to ensure accurate pricing, faster transactions, reduces human error and improves data integrity. In large restaurants, it's difficult to imagine keeping track of table, delivery, collection orders at the same time, not to mention the prices of all the food, drinks and dessert items. In this environment, if management want to change the price of an item or run a special offer or meal deals this can be done very easily using Kaos and getting data on how these changes impact sales can also be easily obtained. While it easy to dwell on the front line advantages at the point of sale, the data being recorded by the systems is of great value to management. Accurate sales reporting is vital for management, similarly the ability to have constantly updated inventory and customer data is useful for both accounting, marketing and sales purposes.
Kaos systems comprise of all in one PC with inbuilt touch screen visual display unit (VDU), thermal receipt printer. Additional peripherals such as additional printers, label printer and tablet to use for table orders can then be chosen based on your requirements.
- There standard Kaos hardware include :
- All in one CPU
- 23 inch touch screen monitor
- Wireless Keyboard
- Mobile PDA's (for mobile Kaos integration)
- Thermal paper receipt printer
- Thermal paper label printer
The other facet of Kaos systems is the Kaos software that they use. This can also be heavily customised to a variety of different environments. This allows businesses to buy Kaos systems that are suited to their business. This software can constantly be recording sales, updating stock levels, providing accurate pricing information while also helping to provide a fast and efficient service to customers. The ability to keep track of sales, taxes, stock and CRM automatically, ensures that cashiers can concentrate on providing the best possible customer experience.
The Kaos software is designed to be powerful, yet simple for staff to learn and use. There is a large selection of Kaos software on the market, which all vary by price and business need. It's vital that you buy software that suits your needs. This is the 'brain' of your Kaos system and what your EpoS system can deliver for your business will be determined by the capabilities of the software.
Kaos CRM capability
The built-in Customer Relationship Management (CRM) system will automatically record all of your customer data to use for future marketing and loyalty purposes (existing customer information can even be imported into the system). Using pre-defined and customized reports, you can analyze customer behavior to help increase repeat business and customer satisfaction.
Loyalty cards can be issued for customers to earn points, redeem special offers or membership discounts, and customers can even be given gift vouchers or credit to encourage repeat business. You will also have the ability to schedule promotions according to day of the week and hour of the day to attract more customers, increase sales with repeated visits, build customer loyalty and improve customer satisfaction.
Kaos gives you the ability to create marketing lists to mail shot your entire customer base special offers or even information to boost revenue.
What’s more, our system has a revolutionary feature which emails customers their receipt and then asks them to rate your level of service after a sale. This gives you an indication of where your strengths and weaknesses are in relation to customer service and lets you know your current customer satisfaction rating.
Maintenance and Backups
As with any regular computer system, keeping your Kaos software and hardware up-to-date and well maintained is essential. There will be periodic updates, so you should have a The importance of having backups cannot be overstated, once you begin to rely on your Kaos system to record data, ensuring the survival of that data is vital. How you plan on protecting your data is something that you should think about from the start. Data should be backed up off site, using a 3rd party service or by using a pen drive which you take offsite every day. A good backup strategy will include regular backups of incremental data (that is data that has been updated since the last backup). Additionally, you should always have a set of historical backups, so you can go back to an older back if your incremental backups become corrupted.
Value for Money
There is no doubt that purchasing an Kaos system can represent a large capital investment. Rather than focus on the day one cost, it's better to consider how using the system will benefit your business and how long it might take to pay for itself. Kaos can provide tangible savings on employee time and accounting. At the same time it can provide an uplift in sales through accurate pricing and by improving efficiency of your stock control. For some businesses, installing an Kaos system can be first time that begin to create a database of their customers and their behaviour. Using this data, in effective ways can pay for the Kaos system many times over. It can also provide benefits that while clearly benefiting your business are a little more intangible like improving the customer experience.
Areas we cover
Types of delivery
- Indian Food
- Balti Dishes
- Curry Dishes
- Vegetarian Dishes
- Rice Dishes
- Korma Dishes
- Biriani Dishes
- Tandoori Dishes
- Kebab Delivery